Assistant General Manager Hotel President Plaza

Received guests and managed restaurant floor staff. Maintained cleanliness and hygiene at all times in the working and guest areas. Ensured all service standards are met as per the Standard Operation Procedure Manual (SOP). Assured ultimate customer satisfaction and seating capacity is achieved. Managed reservation system and maximized potential number of covers adhering to customer's requirements. * Prepared reports for review by the manager, general manager and other executives. ; * Supervised development and implementation of new Guest Relations programs. ; * Handled lounge service providers and ensured proper communication of activities. ; * Maintained quality of customer service. * Provided value added service to guests. ; * Improved performance and enhanced guest experience through continuous interaction and involvement ;

plan, prepare and deliver instructional activities that facilitate active learning experiences develop schemes of work and lesson plans establish and communicate clear objectives for all learning activities prepare classroom for class activities provide a variety of learning materials and resources for use in educational activities identify and select different instructional resources and methods to meet students' varying needs instruct and monitor students in the use of learning materials and equipment use relevant technology to support instruction observe and evaluate student's performance and development assign and grade class work, homework, tests and assignments provide appropriate feedback on work encourage and monitor the progress of individual students maintain accurate and complete records of students' progress and development update all necessary records accurately and completely as required by law, district policies and school regulations prepare required reports on students and activities manage student behavior in the classroom by establishing and enforcing rules and procedures maintain discipline in accordance with the rules and disciplinary systems of the school apply appropriate disciplinary measures where necessary perform certain pastoral duties including student support, counseling students with academic problems and providing student encouragement participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations participate in department and school meetings, parent meetings communicate necessary information regularly to students, colleagues and parents regarding student progress and student needs keep updated with developments in subject area, teaching resources and methods and make relevant changes to instructional plans and activities

Supervises all buffet operations in order to maintain high standards of service and to guarantee a smooth and efficient service to guests; • Ensures Buffet Attendants comply with all sanitation procedure on buffet service stations and buffet lines; • Establishes all work schedules, supervises, monitors, trains and evaluates all Buffet Attendants; • Handles and resolves any guests’ complaints; • Conducts daily team briefing or meeting; • Produces reports for the F&B Manager

Guest Relation Executive , Hostess, Restaurant/ Housekeeping Supervisor

Escorting visitors to their reserved rooms after checking their reservation status -In charge of Luggage Transition between Visitors car and their rooms -Solve various queries and complaint of customers -Managing a huge Database System of reservations, check in, checkouts of various visitors -Updating visitors about various Hotel Stay Plans and Prices

-Escorting visitors to their reserved rooms after checking their reservation status -In charge of Luggage Transition between Visitors car and their rooms -Solve various queries and complaint of customers -Managing a huge Database System of reservations, check in, checkouts of various visitors -Updating visitors about various Hotel Stay Plans and Prices

Lecturer, linguist \ Assistant professor (Russian Language and Literature)

(Russian Language) State Conservatory of Music (